How do I return an item?
100% Satisfaction Guarantee
We want you to be fully satisfied with every item that you purchase from www.n-fini.com. We sincerely hope that you’ll be 100% satisfied with your purchase, however we understand that sometimes there may be a need to return or exchange something. You may return unworn, unlaundered, items within 30 days of delivery minus the shipping, and handling. Please make sure all tags and packaging are intact. Due to health code regulations, underwear, must be unopened and unworn.
The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork and accessories to ensure credit.
Items purchased from n-fini.com can only be return to n-fini.com corporate address.
N-fini Shape Returns Department
6709 114th Ave North Unit 3
Largo, FL 33773 USA
We want you to be 100% pleased with your purchase, but if you need to return or exchange an item, we’ve set up the following guidelines:
You can expect a refund in the same form of payment originally used for purchase, within 10 days of our receiving your returned product. We will cover the return shipping cost if the return is a result of a manufacturing defect or shipping error.
It will take 1 to 2 business cycles for the credit to appear on your statement depending upon statement cut-off timing
Credit for third party shipping address returns will be issued to the original purchaser.
Return / Exchange Shipping Fees
You are responsible for return shipping fees. If you are exchanging an item, standard shipping fees will apply. In the unlikely event that you receive damaged goods, or items that you did not order, it is important that the items remain unworn, unopened, and unlaundered so we can credit you in full, including return shipping if it is a result of our error.
How to Ship Your Return
Please follow these steps to successfully return your purchase.
• Replace the item in the packaging in which it was received.
• To ensure the package arrives back to us safely and that you are credited, please use a pre-paid, insured and traceable method (such as UPS, FedEx, Certified mail or another method) where you receive a shipping slip that can be used to trace the delivery.
• Overnight shipping is not necessary. Many carriers offer low cost ground shipping and allow you to trace your delivery.
If you have questions prior to returning items to us, contact us:
Attn: Returns Department
6709 114th Avenue North, Suite #3,
Largo, FL 33773
Damage or Defective Items
Our products are subject to rigorous quality inspection. We are sorry that you have received an item that is damaged or defective. If you have received an item that was damaged or defective upon arrival, please call our Customer Care Department immediately. It is important that you contact us before returning the item, so that we may assist you with return shipping fees. If you do not contact us, you are responsible for all return shipping charges.
Contact our Customer Care Department at firstname.lastname@example.org or call us at 727-547-9660.
Return times can vary depending on the shipping method chosen when sending the return. If you are returning a product without a pre-authorized shipping label, we recommend that you send it by a traceable method. This will allow you to know exactly when the item is received at our warehouse.
It will take up to ten business days for the refund to be applied once the return has been received. It will take 1 to 2 business cycles for the credit to appear on your statement depending upon statement cut-off timing.
The original form of payment on the order will be credited.
To exchange an item purchased from n-fini.com, you need to place a new order at n-finis.com and follow the return procedures to return your original purchase.
To contact our Customer Care Department:
e-mail us email@example.com
or call us 727-547-9660
Attn. Customer Care
6709 114th Avenue North Unit 3
Largo, FL 33773